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SHIPPING POLICIES

Receiving Time = Processing time + Shipping time

Processing Time: Your item will be shipped out within 1-3 business days

We use UPS and DHL as our main carriers, but from time to time we may use another operator to get your order to you faster.

Shipping Time (global delivery):

 SHIPPING TIMELINES
SHIPPING FEE
ORDER VALUE
Standard Shipping (7-14 business days)
FREE
ALL ORDERS

Please keep in mind that the estimated delivery is impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.

Countries we ship to internationally:

Australia, Austria, Bahrain, Belgium, Brazil, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates, United Kingdom

If your country is not listed above, please feel free to contact us info@eileenjewel.com and we will try our best to organize an alternate shipping method for you!

Shipping your order
Once your order has been crafted, it is carefully wrapped and dispatched with the next courier collection. An email will be sent to you notifying you of the shipment, along with a tracking number so you may monitor your item’s journey.

We kindly ask our customers to provide the correct shipping information as eileenjewel cannot be held accountable for incorrect deliveries to do input errors. If you do make a mistake on your order please get in info@eileenjewel.com straight away.

Duties & Taxes
For international deliveries, duties and taxes may be payable, according to the relevant import laws of that country. As the customer and therefore, recipient of the package, you are liable for all import duties, customs and local sales taxes stated by your country, and payment will be required to release your order from customs upon arrival in the country.


eileenjewel are unable to specify what these costs, if any, may be, so please get in contact with your local government for more information if required.